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FACTS WHAT DOES FRONTIER BANK OF TEXAS DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and income
  • Account balances and transaction history
  • Credit history
  • Wire transfer instructions
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Frontier Bank of Texas choose to share; and whether you can limit this sharing.
Reasons we can share your personal information Does Frontier Bank of Texas share? Can you limit this sharing?
For our everyday business purposes-such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus Yes No
For our marketing purposes-to offer our products and services to you No We don't share
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes-information about your transactions and experiences No We don't share
For our affiliates' everyday business purposes-information about your creditworthiness No We don't share
For nonaffiliates to market to you No We don't share
Who we are
Who is providing this notice? Frontier Bank of Texas
What we do
How does Frontier Bank of Texas protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Frontier Bank of Texas collect my personal information? We collect your personal information, for example, when you
  • Open an account
  • Pay your bills
  • Apply for a loan
  • Pay your bills your account
  • Make a wire transfer
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • Sharing for affiliates' everyday business purposes - information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and nonfinancial companies.
  • Frontier Bank of Texas is owned by Frontier Community Bancshares, Inc
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Frontier Bank of Texas does not share with nonaffiliates so they can market to you.
Joint marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include credit card companies.
Other Important Information

For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with
nonaffiliates either for them to market to you or for joint marketing – without your authorization.
For California Customers. We will not share personal information with nonaffiliates either for them to market to you
or for joint marketing – without your authorization. We will also limit our sharing of personal information about you
with our affiliates to comply with all California privacy laws that apply to us.
For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or
share relationships with nonaffiliates either for them to market to you or for joint marketing – without your authorization.
For Texas Customers. The Frontier Bank of Texas is chartered, licensed or registered under the laws of the State of
Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to
file a complaint against the Frontier Bank of Texas should contact the Texas Department of Banking through one of the
means indicated below: In person, or by U.S. Mail: 2601 North Lamar Boulevard, Suite 300, Austin, Texas 78705-4294;
Telephone No. (877) 276-5554; Fax No. (512) 475-1313; E-mail: consumer.complaints@dob.texas.gov, Website:
www.dob.texas.gov.